Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Ship package

30 Days Return Period

30 days, unused items, full refund/exchange.

Payment Methods

Secure checkout via PayPal.

Processing Time (Order Handling)

All orders are processed and shipped within 1–2 business days.

We Send and Track Your Order Quickly, Accurately

Once your order has been shipped, you will receive an email with a tracking number so you can monitor the progress of your delivery. You can track your order directly through the carrier's website using the tracking information provided, Or here on primoasis tracking Page.

Get answers to all your questions you might have

We will answer any questions you may have about our online sales right here.

SEND US A MESSAGE


CONTACT INFORMATION

Address: Chemin Bois de Bragelogne, 97118 Saint-François, France

Phone: +33745332338

E-mail : Support@primoasis.com

Need anything? Please reach out to us—we’re here to help and respond to all inquiries.

Free Shipping

France: 3–4 business days after dispatch

United States: 4–6 business days after dispatch