Effective Date: Wednesday, August 27, 2025

At primoasis (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://primoasis.com/ (the “Site”). By accessing or using our Site, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you use our Site:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (if you make a purchase)

This information is collected when you create an account, place an order, fill out a form, or contact us.

b. Non-Personal Information

When you browse our Site, we automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the Site

  • Referring URL

We use cookies and similar technologies to gather this data for analytics and to improve user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, account, or inquiries

  • Provide customer support

  • Send you updates, offers, or promotional materials (you can opt out anytime)

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who help us operate our website, process payments, or deliver orders. They are required to protect your information.

  • Legal Compliance: If required by law or in response to a legal request.

  • Business Transfers: In case of a merger, acquisition, or sale of the business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze usage, and improve our services. You can control cookies via your browser settings, but disabling cookies may affect site functionality.

5. Data Security

We use reasonable security measures, including encryption, to protect your personal information. However, no online platform can guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or update your personal information

  • Request deletion of your personal data (subject to legal exceptions)

  • Object to or restrict the processing of your data

To exercise these rights, please contact us at the details below.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

primoasis does not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a new effective date. Please review periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Phone: +33745332338
Email: Support@primoasis.com
Address: Chemin Bois de Bragelogne, 97118 Saint-François, France